Welcome to debugging!
Links to specific problem types:
- installation related – if you’ve followed the installation video and still have questions, then email support@awesome.tech, including a photo of your installation wiring
- no response at all
- no communication with PC software
- inconsistent operation or stopping unexpectedly
- homing
- movement
- air-assist signal
- safety-door and abort
- laser operation
- engraving result
- using led indicators to identify issues
Need more help?
Please copy and paste the text below into an email, editing as necessary:
I’m setting up a Mini Gerbil with my K40/DIY laser.
I’m using Windows 10/other with Lightburn/other.
My problem is with no response/no communication/inconsistent operation/homing/movement/laser operation/engraving results
I have followed the suggestions for the above link
Is there any reason my laser will suddenly lose power in the middle of a job, or is my tube dying? I engrave rolling pins, and in the space of 1cm the engraving went from 2mm deep to barely marking the surface. I thought when tubes die they gradually lose power……
Hi, do you mean the laser has permanently lost burning power? To check this, please place a small piece of paper in front of the reflective surface of the mirror on the left hand side of the gantry, and run a job. As soon as you see smoke from the paper, turn off the power – you’ve proven there is laser output. If you got output, then the next step is to align the mirrors. If no output, check these tips https://awesome.tech/mg3-mini-gerbil-debugging-laser-operation/ and liase with our tech support via support@awesome.tech