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laser power is not working on grayscale images in lightburn

Hi, all!

I am getting my Gerbil up and running and have been successful at installing Lightburn and getting it to burn circles and dithered images.  However, when I use the grayscale setting in the cut menu, the laser head moves, but the laser doesn't power up\burn anything.  Any ideas on how to get this to work?  (BTW, I'm a novice, so any help would be appreciated!)

thanks

Hi, unfortunately I have no clue here. Maybe getting in contact with Lightburn will shed some light on the issue?

Cheers, Paul awesome.tech

@byte did you get your issue resolved? If so, what was the problem and the fix?

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