Ordering outside Australia
Quote from dat-alex on March 1, 2019, 11:44 pmHi Paul
As I live in Europe I have a couple of question regarding ordering:
1. Do you have any reseller in Europe?
2.What are other shipping options except DHL courrier service ,etc
Do you ship via normal mail package service (Australian post ,etc)?
Thank you for your time
Alex
Hi Paul
As I live in Europe I have a couple of question regarding ordering:
1. Do you have any reseller in Europe?
2.What are other shipping options except DHL courrier service ,etc
Do you ship via normal mail package service (Australian post ,etc)?
Thank you for your time
Alex
Quote from Paul on March 3, 2019, 11:10 amHi Alex,
No we don't have a re-seller in Europe. I guess the margins and volumes are just too small for re-sellers to be interested.
We ship via DHL e-commerce since is cheaper than via Auspost and everything is online and electronically registered. We had a lot of lost parcels via Auspost and only 1 incident with DHL. Also we never got reimbursed via Auspost for lost parcels so it expensive too. DHL covers us upto $50. Not much but at least we recover some loss if it would happen.
Cheers, Paul
Hi Alex,
No we don't have a re-seller in Europe. I guess the margins and volumes are just too small for re-sellers to be interested.
We ship via DHL e-commerce since is cheaper than via Auspost and everything is online and electronically registered. We had a lot of lost parcels via Auspost and only 1 incident with DHL. Also we never got reimbursed via Auspost for lost parcels so it expensive too. DHL covers us upto $50. Not much but at least we recover some loss if it would happen.
Cheers, Paul
Quote from dat-alex on March 3, 2019, 9:46 pmHi Paul.,
I understand this my friend. What is your email so I can contact you with a specific question?
Thank you for your time
Alex
Hi Paul.,
I understand this my friend. What is your email so I can contact you with a specific question?
Thank you for your time
Alex